Current state of affairs and benefits


EPTO – Private transport operators bringing benefits to Europe

The progressive liberalisation of the public transport market in Europe has encouraged the development of private sector companies that are providing services in more than one country. In most cases they also provide services in more than one mode.

The ten biggest European private sector public transport operators are helping to deliver real benefits to the economic growth and social well-being of communities - and here's why:

  • Efficiencies can be used for an extension of services or help to save the budget.
  • Investment and innovation in urban public transport networks by private sector public transport operators is helping to reduce local authority subsidy.
  • A change in role of the operator with initiative left to the operator should take place, a higher responsibility for the operator side is desirable.
  • Private transport operators have various experiences with mobility providers, expanding services transport on demand, car-sharing, real-time information, call centres
  • Private transport operators share best practice knowledge from many markets and can take an advisory role on major projects, ticketing and fare structure, clearing house, station management.
  • Private operators are committed to deliver quality and customer satisfaction:
    • Incentive regimes to increase service quality: punctuality, reliability, comfort, passenger information, etc. together with bonus-penalty systems;
    • Commitments to increase ridership and/or passenger revenues;
    • Compensations paid based on the real growth of passenger numbers;
  • Public transport operators are major employers in urban communities.
  • One bus carrying 60 people can mean 60 fewer cars on the roads, helping to reduce traffic flows, reducing congestion, helping to alleviate the problems caused by limited car parking, and freeing up our city centres.
  • Bus priority schemes are improving public transport efficiency and are attracting users from cars for some journeys.
  • Effective and strong partnerships between local authorities and private sector public transport operators are delivering investment, innovation and improved public transport networks.

and for the benefits to safety and the environment:

  • Public transport is 10 to 20 times safer than the car. (source – European Transport Safety Council)
  • Buses and trams consume 3 to 5 times less energy per passenger.
  • A 45-seat diesel bus with only 5 passengers emits less pollution than a car with 1.5 persons.
  • Buses create 11 times less noise than cars, and trams 46 times less.
Our vision